Device Security
To protect patient data, you must have a device passcode set for your mobile device. BlkBag apps will not work if you do not have passcode or biometric security for your device configured.
Can I use multiple devices at once?
Using multiple devices is not and will not be supported.
How do I build my hospital list?
This is a first time setup only. At the home screen, tap on the Settings button, Bottom Right for iOS (looks like a gear) and Top Left for Android. Select Preferred Hospitals. If you allowed for auto-location detection, the App will list the top 25 hospitals near you in order of nearest distance. Check mark the hospitals you want. You may also add hospitals not in our database by contacting us. Your preferred hospitals will be stored on our servers.
Next, access the WebApp Portal. Under Group, select Shared Hospitals and Add the Unshared Locations to have them available to other group members.
How do I build my modifier list?
This is a first time setup only. At the home screen, tap on the Settings button, Select Preferred Modifiers and check mark the group items that apply to your practice. Your preferred modifiers will be stored on our servers.
How can I invite users to my group?
The Administrator for the group must navigate to the BlkBag ID Portal and can invite users from the portal.
How do I become an Admin?
There are two ways to become an Admin. Be the first to register your account and then create your group. You’re Admin by default. The second way is for an Admin to navigate to the BlkBag ID Portal, find the desired user, and make them an admin.
I forgot my account password?
Navigate to the BlkBag ID Portal and request a password reset.